Customer journey & other workshops
Next series of workshops coming soon
The customer journey map (a Service Design tool that provides a visual of the user's experience) is being used to understand the reasons customers stay with a service, or leave. coffeenosugar provides dedicated two hour workshops for various sectors to help businesses gain insight into the customer perspective and their experience. Workshops include the customer journey, customer personas & storyboards or any service design tools that people are interested in for their business. Like all pure service design, workshop content is designed around need, so get in touch to let us know what would be particularly helpful going forward for your business.
Register your interest below and I'll be in touch with the details of our programme of events that showcase some of great Service Design tools being used today to build sustainable businesses.